Agent extension 1009 not registering

HC-1062 · Telephony · opened 2h ago

openhighVoiceSLA at risk · in 35m

Description

Softphone on extension 1009 fails SIP registration against the primary trunk.

Activity

Maryam Javed17 Aug 2026, 13:05
My softphone will not register. It sits on Registering and then times out.
Tahir SiddiquiInternal17 Aug 2026, 13:40
Extension 1009 credentials are correct but the trunk is refusing the registration. Checking the ACL on the carrier side.

Details

Assignee

Tahir Siddiqui

Queue

Support

Category

Telephony

SLA due

17 Aug 2026, 15:10

Last update

17 Aug 2026, 13:40

Customer

Contact

Imran Qureshi

Company

Metro Logistics Pvt Ltd

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