Cold chain temperature logs missing for IP-4471

HC-1041 · Compliance · opened 3h ago

openurgentWhatsAppSLA at risk · in 45m

Description

Customer is mid DRAP audit and needs temperature logs for consignment IP-4471. Auditors on site until Wednesday.

Activity

Nadia Butt17 Aug 2026, 11:50
We need the temperature logs for consignment IP-4471 for our DRAP audit.
Salman Khan17 Aug 2026, 11:57
Understood, that is a priority. Pulling the logs from our cold chain partner now.
Salman KhanInternal17 Aug 2026, 12:03
Cold chain partner says the gateway dropped for 40 minutes on the 14th. Logs exist either side of the gap.
Nadia Butt17 Aug 2026, 12:05
The auditors are on site until Wednesday, so anything today would help enormously.

Details

Assignee

Salman Khan

Queue

Support