Leave a number and a window that suits you. The request lands in the sales queue and an agent picks it up from the same workspace they use for calls and messages.
No hold musicPick a window instead of waiting in a queue. The request joins the same queue an inbound call would.
The agent has your historyWhoever calls back can see every previous email, WhatsApp message and call on your account.
One number, alwaysCallbacks come from the published UAN, not a random mobile.